Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en CIBC (Montreal, QC)
Entrevista
My friend sent my CV to their manager. After that, they call me 2 hours later once they got my CV. 5 very easy questions to make a face to face interview.
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Preguntas de entrevista [1]
Pregunta 1
How would you approach on specific customer problem etc
