Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Braze
Entrevista
The interview process was 4 total steps, efficient and I was made aware of the whole process from the get go. The final stage was a product recommendation presentation that you’d expect to find in most CSM jobs. But the team didn’t quiz me on the product portfolio. It was more so a way of evaluating my speaking skills and ability to communicate product recs given the information provided to me. Definitely took some significant time. Around 20 hours total before feeling prepared.
Preguntas de entrevista [1]
Pregunta 1
How would you define a customer engagement platform?
Very positive. Lots of information provided to help with the interview process and incentives to show gratitude for the time it takes to interview. Everyone I spoke to was very friendly, it seems like a great place to work
Screening call with the recruiter, easy take home assessment, 3x rounds with Customer Success Directors. Everyone I spoke with was nice, but I got rejected with an automated email providing no feedback. Considering they are not a big company, they should consider providing feedback to applicants to avoid ruining the application experience
Solicité el puesto a través de un captador. El proceso duró 2 semanas. Acudí a una entrevista en Braze (Chicago, IL) en ago 2025
Entrevista
This was a standard tech interview with a recruiter, then managerial interview with a hiring manager. Followed by a decision. The process was relatively simple and straightforward. The interviewers were prompt and polite
Preguntas de entrevista [1]
Pregunta 1
They asked about previous work experience and about key learnings i took from my previous position.
