Envié una solicitud electrónica. Acudí a una entrevista en Boston University
Oferta aceptada
Experiencia positiva
Entrevista fácil
Solicitud
Acudí a una entrevista en Boston University (Boston, MA)
Entrevista
1 Interview over a zoom call, basic behavior questions. Interviewer was kind and great at communication. Most questions are related to customer service, and basic technical stuff like how to troubleshoot.
Preguntas de entrevista [1]
Pregunta 1
How would you deal with multiple customers on a line?
Very fair process where they put you into specific scenarios to see how you would handle these situations. They also ask questions about how you handle pressure and or impatient clients.
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a client who is very negative and upset?
Envié una solicitud electrónica. Acudí a una entrevista en Boston University (Boston, MA) en ago 2022
Entrevista
Easy interview, very casual. Asks a few IT related questions, then they place you in one of 3 IT departments. Questions are just hypotheticals to see your thought process in different situations.
Preguntas de entrevista [1]
Pregunta 1
What would you do if someone called to change their password?
