Two online tests, one assessing customer service skills. Followed by virtual pre recorded interview. The interview was 8 questions, 5 seconds to prepare, 2 mins to answer, only 1 attempt.
Preguntas de entrevista [1]
Pregunta 1
How do you maintain composure when dealing with adversity?
Solicité el puesto a través de un captador. El proceso duró 10 meses. Acudí a una entrevista en Border Force (Gatwick, England) en ene 2025
Entrevista
Bit clunky, but ok & covered main requirements for the role. Strength base questions, which are almost impossible to prep for - having to think on feet instead, which is not a bad thing.
Preguntas de entrevista [1]
Pregunta 1
Tell me when you were under pressure and had to make a time critical decision for several issues.
Envié una solicitud electrónica. Acudí a una entrevista en Border Force (Manchester, Inglaterra)
Entrevista
The Interview process was fairly slick an easy to use the online system. Only downfall was the wait time from doing the interview to receiving the results. Still Awaiting to hear back after nearly 3 months from completing the interview.
Preguntas de entrevista [1]
Pregunta 1
How would you deal with a sensitive issue and convey that to a customer?
