Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.
Otras opiniones sobre las entrevistas para el puesto de Customer Service Representative en BT Group
Acudí a una entrevista en BT Group (Glasgow, Escocia)
Entrevista
Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.
Preguntas de entrevista [1]
Pregunta 1
Can you please describe a time when you met a deadline?
Acudí a una entrevista en BT Group (Belfast, Irlanda del Norte)
Entrevista
Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better
Preguntas de entrevista [1]
Pregunta 1
Tell em about a time you worked together as a team