Solicité el puesto en persona. El proceso duró 2 días. Acudí a una entrevista en BMW Group (Fresno, CA) en oct 2013
Entrevista
I was first contacted by phone and asked what my availability would be and if I could come in to the business office for an interview. The interview was pretty routine and asked different questions ranging from previous customer service skills, to scenario questions. Overall it was a pretty straight forward interview.
Preguntas de entrevista [1]
Pregunta 1
How would you describe your ability to multi task? Can you think of a time you had to deal with a difficult customer?