It was first a Video Interview. Dress professionally. You get a practice round and then you have 30 secs to prepare for each question. Then you get to do the Math and Verbal Assessment- Have a pen and paper ready-it's not mental math, something you have to calculate. and for verbal, they pretty much want to know if you have a good demand of english. 3) In-person interview
Preguntas de entrevista [1]
Pregunta 1
1) Behavioural Question- describe a time you received criticism, how did you handle it... 2) Online simulation asks you to act as an agent and then you're put in 1-2 scenarios.. 3) very similar to the Video interview.
Envié una solicitud electrónica. Acudí a una entrevista en BMO Financial Group (Mississauga, ON) en dic 2018
Entrevista
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
Envié una solicitud electrónica. Acudí a una entrevista en BMO Financial Group (Mississauga, ON) en feb 2018
Entrevista
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en BMO Financial Group (Montreal, QC)
Entrevista
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Preguntas de entrevista [1]
Pregunta 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.