Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 semanas. Acudí a una entrevista en BMO Financial Group (Toronto, ON) en nov 2012
Entrevista
Easy process because it is an entry role during school/ they would like to assess fit/ they are also looking for people who have a balance of customer service skills ie communication and people who could sell their products
Preguntas de entrevista [1]
Pregunta 1
Explain previous experience and how it migh relate to this role
Envié una solicitud electrónica. Acudí a una entrevista en BMO Financial Group (Edmonton, AB) en ene 2017
Entrevista
First I received email asked me to do the digital interview, they gave me two days to complete the interview. 3 questions are about the customer service experiences, others about the salary expectation.
Preguntas de entrevista [1]
Pregunta 1
Tell me about your good customer service experience
Solicité el puesto en persona. El proceso duró 4 semanas. Acudí a una entrevista en BMO Financial Group (Winnipeg, MB) en oct 2016
Entrevista
I was contacted by phone to schedule a convenient time for the main interview. Finally it took place with more of behavioral questions asked. The telephone interview took place and all about was to talk about my experience and skills which enabled me to carry out my job successfully. Most of the questions were situational and behavioral in nature with relevant examples.
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en BMO Financial Group (Toronto, ON) en dic 2014
Entrevista
had phone interview, with a good recruiter and not hard. 30 mins
got phone call from head office to have in person interview
in person interview 1:1 about 10 mins, got offer in 2 weeks
Preguntas de entrevista [1]
Pregunta 1
talk about bad and good customer experience
how to deal with difficult customers
general behavioral questions