Envié una solicitud electrónica. El proceso duró 2 días. Acudí a una entrevista en BMO Financial Group (Toronto, ON) en mar 2015
Entrevista
I applied online two days ago and one day after that, I received a video interview. The video has to be done within two days. I am still waiting for the next step. I still confuse about the BMO and BMO harris bank. BMO harris bank seems hiring the same position.
Preguntas de entrevista [1]
Pregunta 1
Including 4 multiple choice and 5 video questions:
1. about your proficiency in Cantonese
2. about your proficiency in Mandarin
3. how long about your customer service experience
4. comfortable with learning new software.
5. Experience in selling a product which the customer didm't need it
6. constructive feedback
7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute?
8. How to handle customers's rejection?
9. Handle multiple tasks while using computer software.
Envié una solicitud electrónica. Acudí a una entrevista en BMO Financial Group (Mississauga, ON) en dic 2018
Entrevista
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
Envié una solicitud electrónica. Acudí a una entrevista en BMO Financial Group (Mississauga, ON) en feb 2018
Entrevista
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en BMO Financial Group (Montreal, QC)
Entrevista
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Preguntas de entrevista [1]
Pregunta 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.