Solicité el puesto a través de un captador. El proceso duró 2 días. Acudí a una entrevista en BMO Financial Group
Entrevista
Online simulation: A mock inbound call that tests your ability to pay attention and decision make
and then a phone interview: A 30 min call where hr ask questions and explains the role
Preguntas de entrevista [1]
Pregunta 1
Q: Why BMO
Q: Where do you see yourself in 5 years
Q: Can you tell me a time when you went above and beyond for a client
Q: How did you handle an angry client
Envié una solicitud electrónica. Acudí a una entrevista en BMO Financial Group (Mississauga, ON) en dic 2018
Entrevista
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
Envié una solicitud electrónica. Acudí a una entrevista en BMO Financial Group (Mississauga, ON) en feb 2018
Entrevista
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
Solicité el puesto a través de la recomendación de un empleado. Acudí a una entrevista en BMO Financial Group (Montreal, QC)
Entrevista
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Preguntas de entrevista [1]
Pregunta 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.