The interview process for a Desktop Support Engineer position at Axiom Technologies is generally described as straightforward and moderately technical. It typically begins with an HR screening to discuss your background, work experience, availability, and salary expectations, followed by a technical interview focused on Windows troubleshooting, Active Directory, Microsoft 365, networking fundamentals (DNS, DHCP, VPN), hardware support, and endpoint management tools such as SCCM or Intune. Candidates may also be asked scenario-based questions to assess their problem-solving and customer service skills, such as how they would handle a user unable to log in, a network connectivity issue, or a malfunctioning workstation. Some positions include a final discussion with a hiring manager or client representative to evaluate communication skills, professionalism, and overall fit for the role. Overall, candidates often report the process as professional, practical, and focused on real-world desktop support situations rather than highly advanced technical concepts.