It was pretty relaxed . The hiring manager was a laid back guy. Just basic questions. At the end , I asked him if there's anything else I could answer that could help him make a decision . He replied, no I don't need anything else. You got the job if you want it of course.

The interview process typically had a single interview where they asked about my previous customer service experience, how to handle difficult situations, andfamiliarity with the car rental industry. The interview concludes with a discussion of job expectations and compensation.

Very open about the reality of the job and its clientele. Made sure I was very aware of what the demands of the job are. No sweet talking. Or try to sell me on the job.