Envié una solicitud electrónica. El proceso duró 6 semanas. Acudí a una entrevista en Asurion (Phoenix, AZ) en mar 2014
Entrevista
Process from start (application) to finish (first day of training) can take up to six to seven weeks. Interviewers are not always from the project you get placed on or even the team you will be on. So be sure you know the STAR method of customer service.
Preguntas de entrevista [1]
Pregunta 1
What is your challenging customer service call, what is your challenging metric, do you know how to hit your numbers?