The Process: The initial application stages were a bit rocky due to a technical error in one of the screening questions and a typo on the application form. I received an email with an incorrect name and another missing assessment links. While the team was proactive in fixing a scheduling delay, the administrative side of the candidate experience felt unpolished.
The Experience: I had two interviews. Both interviewers were polite, professional, and kind. I truly enjoyed the actual conversations. One note on consistency: the first interviewer remained off-camera during our interview while I was on-camera, which created a bit of a disconnect in experience. The second interviewer was on-video as expected.
Outcome/Feedback: I received a generic automated rejection shortly after my second interview. It was disappointing that the message didn't acknowledge having done interviews; it felt like the same template sent to those rejected at the resume stage. I’d recommend customizing the automated rejection emails for candidates who have reached the interview stage— a simple "We enjoyed learning more about your experiences but …" goes a long way. I reached out for brief feedback to aid my professional development but didn't receive a response. For a company at this stage, closing the loop with interviewed candidates is a vital part of the employer brand and candidate experience. There is a lot of potential here, and a company with really cool products - but the candidate journey needs some attention.