Solicité el puesto a través de la escuela superior o la universidad. Acudí a una entrevista en Arizona State University (Tempe, AZ) en jun 2016
Entrevista
Clear roles and responsibilities. Telephonic interview (manager round). Face to face interview ( 3 managers , team lead). they were polite. Asked about previous work experience. Matched up with skills expected. Closing tickets , creating tickets etc.
Preguntas de entrevista [1]
Pregunta 1
how would you handle different customers. are you comfortable providing service via calls, chats,email?