Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 semanas. Acudí a una entrevista en Apple (Chicago, IL) en abr 2014
Entrevista
This process was a nightmare and felt like a psychology experiment. First there's the group interview. As long as you ask a lot of questions and try really hard to look like you care you'll get the second interview. The second interview was two other people. The third interview was supposed to be one on one, but someone showed up half way through our interview, said that their grandmother had died and they were getting on the airplane as soon as the interview was over, and they gave the job to him. I got called back for another group interview - a second chance - went through this whole process again and they gave it to someone else.
Preguntas de entrevista [1]
Pregunta 1
If you could travel anywhere in the world, where would it be and why?
Group interviews where you had to speak about your experience and answer scenario questions. You had to speak about client facing roles and how to best suit what the customer is looking for. Personality traits and people skill set based.
There were some scheduling questions asking about what times the candidates could work. Then 3 STAR questions like tell me about a time where you had to handle an unsatisfied customer.
Preguntas de entrevista [1]
Pregunta 1
Tell me about a time where you had to handle an unsatisfied customer.
Only made it one round. First interview is over the phone. Very basic questions to start just to feel you out before they move on to conduct the in person interview
Preguntas de entrevista [1]
Pregunta 1
Why do you want to work for apple? Tell me about yourself. Wha does your availability look like.