Ir al contenidoIr al pie de página
  • Empleos
  • Empresas
  • Sueldos
  • Para empresas

      Impulsa tu carrera profesional

      Averigua cuánto podrías ganar, encuentra el empleo perfecto y comparte información sobre tu vida laboral y personal de forma anónima.

      employer cover photo
      employer logo
      employer logo

      Apple

      Empresa activa

      Información
      Opiniones
      Sueldos y beneficios
      Empleos
      Entrevistas
      Entrevistas
      Búsquedas relacionadas: Opiniones sobre Apple | Ofertas de empleos en Apple | Sueldos en Apple | Beneficios en Apple
      Entrevistas de AppleEntrevistas para el puesto de Service/Support Director en AppleEntrevista de Apple


      Glassdoor

      • Acerca de
      • Premios
      • Blog
      • Contacto

      Empresas

      • Cuenta gratuita de empresa
      • Centro de empresas

      Información

      • Ayuda
      • Normas
      • Condiciones de uso
      • Privacidad y opciones de anuncios
      • No vender ni compartir mi información
      • Herramienta de consentimiento de cookies

      Trabaja con nosotros

      • Anunciantes
      • Empleo
      Descargar aplicación

      • Buscar por:
      • Empresas
      • Empleos
      • Ubicaciones

      Copyright © 2008-2026. Glassdoor LLC. «Glassdoor», «Worklife Pro», «Bowls» y sus logotipos son marcas comerciales registradas de Glassdoor LLC.

      Empresas seguidas

      Sigue a tus empresas favoritas para estar al tanto de las últimas oportunidades y disponer de información de primera mano.

      Búsquedas de empleo

      Recibe recomendaciones y actualizaciones personalizadas al iniciar tu búsqueda.

      Entrevista de Service/Support Director

      18 nov 2009
      Candidato de entrevista anónimo
      Cupertino, CA
      Sin oferta
      Experiencia negativa
      Entrevista normal

      Solicitud

      Solicité el puesto a través de la recomendación de un empleado. El proceso duró 2 días. Acudí a una entrevista en Apple (Cupertino, CA) en ago 2009

      Entrevista

      After being referred by an employee, I had initial discussions with a recruiter, then a phone interview, and finally a 1:1 in-person interview with the hiring executive. The process of arranging the various sessions went very well--the recruiter and an administrator worked the schedule efficiently and processionally. The good news is that the job description was very well-written. The bad news is that the reality did not seem to match the posting. The hiring executive seemed unable to focus during our in-person interview and consistently contradicted the details in the job description. Example: "We don't really have any processes for that," in referring to a posting bullet reading, "Responsible for managing process flow and control for [a specific repair channel]." The in-person questions seemed unrelated to the job requirements. Not in a discriminatory way, just not connected to anything in the posting. I left with the impression that there would be additional discussions, which was confirmed in subsequent email exchanges both with the hiring executive and the recruiter, but everything went silent almost 90 days ago and I have heard nothing more. Can't exactly give them good marks for follow-through. People: nearly everyone with whom I interacted was positive, upbeat, and happy about their work. They projected a good impression of Apple as a company. Unfortunately the hiring executive was the exception--not a bad impression per se, but not great. Office: the physical environment was first-rate. Work culture: if the job posting was correct, the work culture would be great. If the other employees I know there are representative, the work culture is great. But if the hiring executive was either correct or representative, "great" falls to "below average."

      Preguntas de entrevista [1]

      Pregunta 1

      The engineering teams hate customer service (that's a direct quote), so how will you win them over?
      1 respuesta
      1