Solicité el puesto a través de la escuela superior o la universidad. El proceso duró 2 semanas. Acudí a una entrevista en Apple en jun 2011
Entrevista
A recruiter was on campus for a few months. Many times there were presentations to groups about Apple and the job, if interested, resume and application are submit on Apple.com. Within a few weeks a "cattle call" set of interviews is coordinated, I believe 80+ people interviewed with 5 people on campus throughout the morning. The interview is very relaxed with one interviewer wearing a black Apple TShirt. A coworker of mine said he interviewed in jeans and flip flops, I chose to be more conservative with a suit and tie, we both got the same job. Questions involve typical "Tell me a time you gave excellent service...etc...etc." as well as a few technical questions *hint* remember to check the power cord before your troubleshoot anything* about networks, printers, computers, etc.
Preguntas de entrevista [1]
Pregunta 1
Tell me a time you showed a customer excellent service?
Solicité el puesto a través de un captador. El proceso duró 2 meses. Acudí a una entrevista en Apple
Entrevista
The interview for me consisted of a phone call, a virtual Zoom interview, and and in person interview with two managers at the Austin campus.
The phone interview was just to inform me of the opportunity and what to expect next, and the Zoom meeting felt like a pre-screening for the in person interview.
The in-person interview consisted of technical and personality type questions. They are more concerned with customer service than technical skills for these positions. You will be trained on the technical side.
The whole process took about 2 months from the initial call to the job offer.
Preguntas de entrevista [1]
Pregunta 1
What would you do in this, or that, customer service situation?
Envié una solicitud electrónica. Acudí a una entrevista en Apple
Entrevista
3 part.
1st is a recruiter asking you basic questions about yourself, then role playing to test your questioning skills.
2nd with a couple managers, more in-depth about your background and another role playing question.
3rd with recruiter. This is your offer interview.
Preguntas de entrevista [1]
Pregunta 1
What’s the biggest priority when initially dealing with an upset customer.
Solicité el puesto a través de un captador. Acudí a una entrevista en Apple (Cork) en mar 2021
Entrevista
I was programmed for two different Zoom interviews with two different supervisors and lastly I had a meeting with the area manager to get details of the job and the expectations…