Envié una solicitud electrónica. Acudí a una entrevista en American Airlines (New York, NY) en mar 2022
Entrevista
Virtual and then in person. Very standard customer service related questions. Additionally, they were checking for suitability for the job hours and schedule. I enjoyed the process and the employees.
Preguntas de entrevista [1]
Pregunta 1
Best way I would deal with: Angry and upset passengers Flight delay and cancellation General busy times at airport
First they assign you an interview, so doesn’t matter if you are available or not, and they don’t tell you when it is until about 5 days before. I scrambled to get my work covered for that day and in an email they tell you to get to the airport 15 min before your time. I get their on time but have to wait at the ticket line to tell someone I’m there. By the time I get to a person, it’s my interview time and it proceeds to take more time for the agent to tell someone I’m even there. At this point I’m late and the supervisor tells me that the manager said I’m late and I’ll need to reschedule. It’s not even 3 minutes past, and I’ve left work early and driven 30 minutes for nothing. They don’t even validate my parking for me, so now I have to pay to park for nothing as well. Don’t bother applying here, it’s a waste of time.
Acudí a una entrevista en American Airlines (Greenville, SC)
Entrevista
The interview process was professional and well-structured. It began with an initial discussion about my background and experience, followed by questions focused on my skills, problem-solving abilities, and how I would handle responsibilities related to the role.
Preguntas de entrevista [1]
Pregunta 1
They asked me how I handle pressure when multiple priorities are competing. It stood out because it directly relates to the pace of the role and how I stay organized and focused
Not much to say, I didn’t get the job. I interviewed online and it was pretty straight forward, but I didn’t like the location I would’ve had to work at, so we didn’t proceed