Envié una solicitud electrónica. Acudí a una entrevista en Alight Solutions (Houston, TX) en ago 2020
Entrevista
Alight have two interviews conducted, process wasn't difficult. The first interview was presenting scenarios and customer serivce type questions and you voice record answers. The second interview was virtual and the interviewer made the process easy.
Preguntas de entrevista [1]
Pregunta 1
Give an example of a difficult encounter with customer and describe the outcome.
Envié una solicitud electrónica. El proceso duró 4 semanas. Acudí a una entrevista en Alight Solutions (The Woodlands, TX) en sept 2021
Entrevista
They use the STAR method. Give good examples. They are looking for curiosity and hunger to learn and grow. It’s fairly easy to get great experience and move up or around quickly.
Preguntas de entrevista [1]
Pregunta 1
Describe a time you were expected to meet a difficult deadline.
Solicité el puesto a través de la recomendación de un empleado. El proceso duró 3 semanas. Acudí a una entrevista en Alight Solutions (Houston, TX) en abr 2018
Entrevista
After the virtual with just your self answering the questions provided, It is a group interview that breaks off into a personal interview with you and two people from the company.
Preguntas de entrevista [1]
Pregunta 1
How you would handle a frustrated and difficult client.
