Envié una solicitud electrónica. El proceso duró 2 semanas. Acudí a una entrevista en Academy Bank (Kansas City, MO) en feb 2011
Entrevista
Turn off your cell phone, wear clean clothes, use phrases like "Inspect what you expect," "Trust but Verify," "Set the Tone," "Morning Huddle," "Expectation Setting," and "Control what we can control."
Preguntas de entrevista [1]
Pregunta 1
"Can you tell me about a time where you had a customer with a problem, and what specific steps you took to rectify that problem?"