Envié una solicitud electrónica. El proceso duró 1 semana. Acudí a una entrevista en APCD (Sídney) en abr 2021
Entrevista
The interview process was structured and professional. It began with a phone screening followed by a video interview. Questions focused on technical knowledge, problem-solving, and teamwork scenarios. The panel was friendly and supportive.
Preguntas de entrevista [1]
Pregunta 1
What is your approach when handling multiple IT support tickets at the same time?
I explained how I prioritize based on impact and urgency, use ticketing tools to stay organized, and communicate with users to manage expectations.