Phone calls with recruiter, another phone call with someone else doing this same role, then lots of video conference calls with a range of people and departments. Finally, an in-person interview where they flew me into the office.

Applied online and a recruiter asked to setup time. During our screening the recruiter went over the role and after I discussed my background he mentioned I would be a good fit for the role. He was transparent that there were others in the pipeline and he would get back to me on if I was advancing. After a week passed I followed-up and still no response. While I appreciated the initial transparency, this lack of follow-up and engagement leads to a very poor candidate experience, and reflects poorly on the company as this is the first interactions from 2U with candidates.