About Us

Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer’s relationship with their skin, their bodies and their self-confidence.

Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox.

Job Description:

The Role:

This role is a sales professional who will focus on the sale of capital equipment by selling into aesthetic practices, med-spas, or resort spas via hunting for new business. The CSM will proactively generate leads for their assigned territory, in addition to those passed on by the local Inside Sales Rep (ISR)/direct from the company as well as manage the end-to-end sales process including frequent follow-ups to close the sales. The CSM will work with the Business Development Manager (BDM) and Regional Training Specialist (RTS) of the territory for initial device installation and training and consumable product support.

El puesto:

Este puesto corresponde a un profesional de ventas que se centrará en la venta de equipos de capital, dirigiéndose a clínicas estéticas, med-spas o spas de resorts mediante la prospección de nuevos clientes.

El CSM generará de forma proactiva oportunidades de venta en su territorio asignado, además de aquellas proporcionadas por el representante de ventas internas local (ISR) o directamente por la empresa, y gestionará el proceso de ventas de principio a fin, incluyendo seguimientos frecuentes para cerrar las ventas.

El CSM trabajará con el Business Development Manager (BDM) y el Regional Training Specialist (RTS) del territorio para la instalación inicial del equipo, la formación y el soporte de productos consumibles.

What you’ll do:

Job Responsibilities

• Accountable for the end-to-end sales experience: from lead generation & management to financially closing the deals.

• Introduce Hydrafacial into clinics by engaging everyone in the business from physicians, aestheticians, spa managers, and/or office managers.

• Identify potential customer needs, by their outcomes or ROI, and help those clients understand how to position the Hydrafacial treatment inside their practices and businesses.

• Generate leads by working the territory through cold-calling strategies, including walk-in business visits, phone calls, client networking, and social media avenues.

• Maintain a robust pipeline to ensure consistent achievement of quarterly sales targets. Develop strategic selling techniques, using marketing tools and resources, to enhance client engagement and the overall Hydrafacial capital experience.

• After the sale, connect new customers to an outstanding team member on the Account Management team (BDM) who will then pick up the consumables side of the business and continue to help customers achieve their goals using the Hydrafacial devices.

• Assist at trade shows in-country & sometimes EMEA to ensure device sales are achieved.

• Ensure all account interactions and sales activities are logged accurately in the company CRM tool for comprehensive record-keeping and analysis consistently, quickly and accurately.

• Maintain high standards of data quality within the CRM system to support reliable reporting and decision-making processes.

• Accurate and timely management of pipeline in confirmed sales sheet and CRM.

• Aid BDMs to conclude Trade-Ups and Second device sales.

• Drive highest possible Average Selling Price (ASP) for devices.

• Other duties as assigned.

Lo que harás:

Responsabilidades del puesto

• Ser responsable de la experiencia de ventas de principio a fin: desde la generación y gestión de leads hasta el cierre financiero de los acuerdos.
• Introducir Hydrafacial en clínicas interactuando con todos los perfiles del negocio: médicos, esteticistas, managers de spa y/o responsables de oficina.
• Identificar las necesidades potenciales de los clientes, en función de sus resultados o retorno de inversión (ROI), y ayudarles a entender cómo posicionar el tratamiento Hydrafacial dentro de sus prácticas y negocios.
• Generar leads trabajando el territorio mediante estrategias de puerta fría, incluyendo visitas presenciales a negocios, llamadas telefónicas, networking con clientes y redes sociales.
• Mantener un pipeline sólido para asegurar el cumplimiento constante de los objetivos de ventas trimestrales. Desarrollar técnicas de venta estratégicas, utilizando herramientas y recursos de marketing, para mejorar la interacción con los clientes y la experiencia global de inversión en Hydrafacial.
• Tras la venta, conectar a los nuevos clientes con un miembro del equipo de alto rendimiento del área de Account Management (BDM), quien se encargará del negocio de consumibles y continuará ayudando a los clientes a alcanzar sus objetivos con los dispositivos Hydrafacial.
• Apoyar en ferias comerciales dentro del país y, en ocasiones, en la región EMEA para asegurar la venta de dispositivos.
• Asegurar que todas las interacciones con cuentas y actividades de ventas se registren de forma precisa en la herramienta CRM de la empresa para un registro y análisis completos, consistentes, rápidos y precisos.
• Mantener altos estándares de calidad de datos dentro del sistema CRM para apoyar informes fiables y procesos de toma de decisiones.
• Gestión precisa y puntual del pipeline en la hoja de ventas confirmadas y en el CRM.
• Apoyar a los BDMs en el cierre de upgrades y ventas de segundos dispositivos.
• Impulsar el mayor precio medio de venta (ASP) posible para los dispositivos.
• Otras funciones asignadas.

What you need to know:

Experience/Skills/Education

Required:

• Minimum 5 years account management or new business hunting experience.

• Experience selling into the aesthetics (cash-pay) or selling into high-end resort spas and clinics – having relationships in your territory is key!

• Experience prospecting to new businesses to build and maintain a healthy pipeline using strategic selling techniques and initiatives.

• Extensive travel is required; valid driving license a must.

• Experience executing specific examples of closing sales based on return on investment and success helping medical practices or spas build a business around your products.

• Exceptional interpersonal communication skills.

• Good understanding of math in order to explain business models.

• Driven, self-starting, highly competitive and motivated to win.

• Fluency in local language a must (French or German or Spanish).

Lo que necesitas saber:
Experiencia / Habilidades / Educación

Requisitos:

• Mínimo 5 años de experiencia en gestión de cuentas o desarrollo de nuevos negocios (captación de clientes).
• Experiencia en ventas dentro del sector de la estética (pago en efectivo) o en spas y clínicas de alto nivel; contar con relaciones en tu territorio es clave.
• Experiencia en prospección de nuevos negocios para construir y mantener un pipeline sólido utilizando técnicas e iniciativas de venta estratégica.
• Se requiere disponibilidad para viajar extensamente; es imprescindible contar con carnet de conducir válido.
• Experiencia con ejemplos concretos de cierre de ventas basadas en el retorno de la inversión y en el apoyo a clínicas médicas o spas para desarrollar negocio alrededor de tus productos.
• Excelentes habilidades de comunicación interpersonal.
• Buen manejo de matemáticas para poder explicar modelos de negocio.
• Persona motivada, proactiva, altamente competitiva y con fuerte orientación a resultados.
• Dominio del idioma local imprescindible

Deseado:

• Beauty or aesthetics industry experience.

• Experience selling capital equipment to physicians.

• Experience selling via 3rd party finance model.

• Fluency in English.

• Experiencia en la industria de la belleza o la estética.
• Experiencia en la venta de equipos de capital a médicos.
• Experiencia en ventas mediante un modelo de financiación de terceros.
• Fluidez en inglés.

Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities.

Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.