Here's the rewritten version with company-specific references removed:

This is a locally based role, requiring you to live in or near the city to commute daily. Your primary responsibility is to deliver an exceptional experience to residents and guests through first-class service and a positive, can-do attitude. We are an inclusive organisation that values team members who actively engage with the wider community of colleagues and residents, and who invest in building strong, meaningful relationships.

Key Responsibilities

• Oversee apartment cleanliness and functionality standards across all units.
• Manage the housekeeping team (in-house or agency) to ensure apartments consistently meet cleanliness standards.
• Create and maintain cleaning schedules for the housekeeping team.
• Be hands-on during turnover periods to ensure apartments are guest-ready.
• Respond promptly to guest requests and feedback, providing timely solutions to any issues.
• Identify and build relationships with local housekeeping agencies for peak season support.
• Manage housekeeping processes and ensure service level agreements are met.
• Consistently evaluate work quality and uphold operational standards.
• Conduct apartment inspections prior to new resident arrivals and at minimum once monthly during occupancy.
• Ensure all apartments are fully furnished and manage inventory accordingly.
• Oversee product supply for housekeeping, linen, and upkeep across residential and operational spaces.
• Build and manage laundry processes and submit monthly linen stocktakes.
• Ensure a Preventative Maintenance Programme (PMP) is implemented across all properties and facilities.
• Manage apartment check-in and check-out processes and associated checklists.
• Ensure welcome packages are prepared and available for all arrivals.
• Drive cost management initiatives to improve efficiencies and meet budget targets.

Accounting & Administrative Tasks

• Record and reconcile daily expenses and vendor invoices in line with internal procedures.
• Provide general support for location-level financial documentation and reporting.
• Manage documentation, data entry, and filing to support day-to-day operational workflows.
• Handle routine correspondence, scheduling, and internal communications to ensure smooth administrative operations.

About You

• Based in or near the local area with the ability to commute daily.
• Minimum 3 years of experience in operations or housekeeping management.
• Background in the hospitality industry with direct customer-facing experience.
• Excellent interpersonal, communication, and decision-making skills.
• Strong organisational skills with the ability to manage a high volume of requests.
• Proven experience managing teams and third-party service providers.
• Hands-on experience in housekeeping and maintenance issue resolution.
• Creative problem-solver with a customer-first mindset.
• Comfortable working in a fast-paced, dynamic environment.
• Able to manage multiple priorities and meet deadlines effectively.

Sueldo: 26.000,00€-29.000,00€ al año

Beneficios:

• Comidas en la empresa
• Gastos de reubicación
• Opción a contrato indefinido
• Pago de kilometraje

Ubicación del trabajo: Empleo presencial