The Role

What You'll Do

• Design and deliver Veeva Align solutions covering territory design, roster management, targeting, and cycle planning in alignment with customer commercial models and Vault CRM
• Own delivery workstreams on Align implementation and migration projects, from requirements gathering to configuration, validation, and deployment
• Collaborate with business and technical stakeholders in Commercial Operations, IT, and Field Teams to capture requirements and translate them into scalable configuration and data workflows
• Create clear functional documentation including configuration specifications, business rules, test plans, and materials used in workshops and validation cycles
• Provide functional expertise and guidance to customers on Align best practices, system behavior, and its interaction with Vault CRM
• Support change management activities such as user enablement, training preparation, and process alignment during project rollout
• Build and maintain trusted relationships with customer stakeholders through clear communication, structured work, and high delivery standards
• Contribute to internal initiatives that strengthen delivery quality, including improvements to templates, knowledge articles, and team enablement materials
• Support team collaboration by contributing to discussions, sharing lessons learned, and helping maintain consistent delivery standards

Requirements

• 3+ years of experience in Life Sciences commercial or CRM consulting with exposure to field force planning, territory management, cycle planning, segmentation, targeting, or sales operations
• Experience working with CRM platforms such as Veeva and Vault CRM, Salesforce, or IQVIA OCE Optimizer
• Strong analytical skills with the ability to translate business rules into clear configuration logic and test data flows end to end
• Ability to work directly with customer stakeholders and facilitate discussions with Commercial Operations and IT teams
• Excellent written and verbal communication in English. An additional European language such as French, German, or Spanish is a plus
• Strong organizational skills and ability to work independently in a remote, multi-project environment
• Eligible to work in the EU or UK and willing to travel occasionally for workshops or onsite activities

Nice to Have

• Experience with Alteryx, Power BI, or advanced Excel models used for commercial planning or territory analysis
• Exposure to Veeva Vault CRM and understanding of how Align integrates with Vault CRM
• Experience in pharmaceutical, biotech, consumer health, or medical device organizations
• Familiarity with commercial planning processes such as roster management, segmentation, targeting, or cycle plan execution

Interviewing with Veeva

Perks & Benefits

Compensation

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.