Agent: opiniones de empleados con el puesto de Customer Service Agent en Rural Mutual Insurance

Flexible work schedule and locations, excellent benefits, potential for yearly bonus

Claims program utilized is proprietary and a bit cumbersome. Improvements are in the works, and what I witnessed before leaving indicates more improvements are to come.

The people are nice and don't go out of their way to be mean to you.

There's a nightly batch job written horribly in some old language with no control structures that fails a lot. You have to be on call to support it and it fails overnight at least once a week. They don't care about fixing it.