Do BETTER RIPPLING! I wish I never left my previous job for this place!!!!: opiniones de empleados con el puesto de Customer Support Specialist en Rippling

1,0
10 sept 2022
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- Most of my peers are friendly - product with potential - work with some really smart people (but I question those in management roles specially in the support team)

Desventajas

- higher ups are condescending, rude, and will belittle you including the ceo - supervisors do not like to help you, rarely responds to your questions and leave you hanging for days. Basically expects you to figure it out yourself and overall complete lack of support - peers are not likely to help you because they are too busy just as you will be (not their fault at all) - they set unrealistically high expectations for solve goals considering the product has so many bugs and not enough engineers to support - work environment is chaotic everyday, expected to sign in early and sign off late without OT, or you might be required to work through breaks and lunch. also, we are micromanaged by inexperienced managers - they only provide two weeks high level overview training of the software and throw you to the wolves after - I was told during my interview that quality of work is more important than quantity, however that is not true at all. They work us to the the ground and caused such a high urgency culture… Like someone else mentioned, HR should investigate this! - higher up keeps applying pressure and will not accept feedback. Working here has caused a lot of emotional and mental stress. They do not care. I confirmed this with my peers and they feel just as same! - many of us were hired to work 100% remote and now being forced to work in office… while Covid and monkey pox cases increase. we were baited since this is a remote role stated in our offer letter! No exceptions will be made and no commuter benefits, not even an increase in compensation to account for the commute. another example to show that they do not care about their employees. - overall benefit package is below industry standards - they want us to continue learning by completing several training modules but will not allot time for it. How will we grasp all this information? Are we suppose to study it off the clock? I refuse, it is not worth the stress and strain on my mental health. All in all, I wish I never left my old job and accepted a pay cut for rippling. I had intentions to work long term with the company due to their rapid growth but I am disappointed by so much that has transpired.

Echa un vistazo a otras opiniones sobre Rippling.

5,0
29 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

High-caliber team, product managers who listen to customer feedback, amazing leadership, compelling work. Great fit for accountants who want to interact with customers in a scalable function instead of living in spreadsheets and dealing with dated technology and processes.

Desventajas

Expectations are high, but training and enablement set you up for success. "Make it happen" mentality required. The plane is definitely being built while it's in the air, so patience and proactive communication with the product team is essential, but things are constantly improved as a direct result of clear, constructive, public feedback.

4,0
10 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Llevo solo un mes en Rippling, ¡pero hasta ahora todo va de maravilla! La incorporación y la formación son de primera categoría. Sin duda, la mejor y más completa formación que he recibido en una empresa. Mi jefe es genial y también trabajó como consultor independiente en Rippling durante un par de años antes de ascender a un puesto directivo, lo cual me encanta porque entiende perfectamente lo que significa ser gestor de cuentas aquí. Parece que hay muchas oportunidades de crecimiento profesional. ¡Estoy muy contento de estar aquí!

Desventajas

No es realmente una desventaja, pero aquí TIENES que ser autosuficiente. La gente está dispuesta a ayudar, pero también están muy ocupados, así que puede que tardes en obtener respuesta a tus preguntas. Al principio fue un cambio, pero creo que te convierte en un mejor empleado. Si necesitas que te guíen paso a paso, probablemente este no sea el trabajo para ti. Todavía no le encuentro ninguna desventaja real, pero pregúntame de nuevo en 6 meses, jaja.

1
Ver opiniones por: Útil|Valoración|Fecha|Todo