A life with Ricoh... And what went wrong...: opiniones de empleados con el puesto de Senior Management en Ricoh

4,0
21 may 2017
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Culture between 1997 and 2014, I was there until 2017 Positive environment to work Innovative Company Pockets of greatness, not company-wide Sr. Leadership, up to a certain level Training Leadership within Training and HR organization

Desventajas

Lost their way around 2014 Not willing to pay for talent Many process managers, few SALES managers Loyalty to those that were making a difference Hanging on to bad sales reps too long Often schizophrenic field approach (mindSHIFT vs Ricoh vs Hybrid, etch) Heavy on personnel that bring little to the organization (printer business) Heavy on marketing personnel, sacrificed in other areas Incoherent path for services-led, as 50 people, what it means, you get 50 answers

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5,0
7 feb 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

Desventajas

Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

3,0
26 may 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

• Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

Desventajas

• They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

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