Great Platform and Great Solutions; Car Dealerships best friend for ORM & CX: opiniones de empleados con el puesto de Account Executive en Reputation

5,0
22 nov 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Very sales driven with a culture that shares success openly. Modern solutions to arm enterprise size companies with consolidated feedback so actions can be taken. Able to keep colleagues connected from multiple locations in the US and rest of world. Weekly field enablement zoom calls are fun and kept us informed on how well Reputation is tracking. Incredible potential to capitalize on the obvious trend that feedback matters more than ever. Customer Retention is high, I found it quite easy to keep up my book of Auto Business because the ROI and value is high for Reputation customers. After working at Reputation for over 1 year, I am proud of the company credibility. For example some car dealer groups who are not customers had very high Reputation scores and the company always took the high road and reported the facts without allowing client status to influence the results. I can objectively say that spending money with Reputation is a great way to monitor your feedback at scale. For this reason I found it difficult to resign from a company with such great growth potential.

Desventajas

Business expense reimbursement is dreadful.

avatar
Respuesta de Reputation
4y
Thank you for your feedback. We agree, the growth potential Reputation has no limits! Your feedback truly is valuable and we do appreciate sharing your thoughts for our audience here on Glassdoor!

Echa un vistazo a otras opiniones sobre Reputation.

5,0
7 nov 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great management, lots of resources to ensure success in your role.

Desventajas

It can be difficult for cross-department collaboration with everyone being in different time zones.

avatar
Respuesta de Reputation
1w
Thanks for the review! Cross-functional collaboration across time zones is a real challenge these days. We are hoping that the flexibility of our remote & hybrid environment and clarification of ‘core working hours’ will help support even greater collaboration across teams. If you need any help navigating through this, please work with your Manager or HR Business Partner.
2,0
13 may 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Desventajas

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

avatar
Respuesta de Reputation
1d
Thank you for taking the time to share your feedback and for the many years you spent with Reputation. We're pleased to hear that you valued your coworkers and aspects of our benefits offering during your time with us. We also appreciate your candid feedback regarding organizational changes, communication, alignment, and the employee experience. While change is sometimes necessary to position the business for long-term success, we understand that it can be challenging for employees and can impact perceptions of stability. We remain focused on strengthening communication, improving cross-functional alignment, investing in our products and customer experience, and creating an environment where employees can do their best work. Thank you again for your contributions to Reputation and for sharing your perspective. We wish you much success in your future!
Ver opiniones por: Útil|Valoración|Fecha|Todo