Free food and benefits can't offset poor pay and management: opiniones de empleados con el puesto de Member Service Representative en Rakuten

1,0
6 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Free food, benefits are good

Desventajas

Pay was so bad. The management was awful.

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5,0
25 mar 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Desventajas

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4,0
22 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Desventajas

There were no cons while I was there

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