Underpaid, Bad management, Good friends: opiniones de empleados con el puesto de Senior Support Systems Engineer en Rackspace Technology

2,0
22 feb 2015
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good friends who understand the same pain you are going through with this company

Desventajas

Not paid enough to put up with the demands your manager is giving you. Your manager has no idea how to manage, so the blame always falls on you. They have a management training program, but it does not seem to be helping with these new managers. They throw them in the wild and use the floor as a training ground. We are not a startup anymore, but they try to treat it as it is. If your customer complains, it is all your fault (sse) and not the AM, BDC, or any of the admins who screwed up. Before, it was all our cloud and no one else's, but now it is everyones cloud we manage. We don't even have people who understand our cloud, let alone now manage other clouds :( SLT is trying to throw darts blindly to see what works. We did this 5 years ago and got hurt and here we are doing it again. Politics suck here. Make sure to play the game right to get promoted. Will leave it at that.

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5,0
1 jul 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Fun, Great Learning Experience, Hybrid Role

Desventajas

None, None, None, None, None

2,0
11 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Hands on learning and leadership facing role

Desventajas

long hours and changing priorities

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