Wished For More (Former Employee): opiniones de empleados con el puesto de Customer Support Specialist en RXO

2,0
6 jul 2024
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

The company benefits were very good, and the overall company morale/culture was a huge plus.

Desventajas

I came to RXO after being laid off elsewhere. The position I held at RXO was on a *very* small team that did not have enough work to justify the number of teammates. I spent far more time waiting to be assigned work than I did actually working. The role was not explained well by the recruiter and had no growth trajectory. It was ***much*** more entry level than I realized (In fact, my entry level job joining the workforce 9 years prior paid better and had more work for me to do). All RXO employees must hold their current role for a full year before being eligible to move internally. After 4.5 months, I left RXO. I could not continue to make ends meet financially with what they were paying. Getting to the point where other options would have opened up was financially impossible.

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Respuesta de RXO
1y
We’re always working hard to make RXO a great place to work and improve where we need to. Thanks for sharing the constructive feedback.

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5,0
19 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great onboarding experience with a supportive team. Leadership has been accessible, training has been well organized, and everyone has been willing to answer questions and help me learn. The culture has been welcoming and collaborative.

Desventajas

Still new to the organization, so I have not identified any significant concerns at this time.

3,0
2 jul 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Access to learn about a lot of different pieces of the supply chain industry. Exposure to some awesome talent

Desventajas

Low moral. Organization at the top only cares about bottom line and not investing in or keeping talent. You'll run into RIFs annually and sometimes multiple times a year under the disguise of "restructuring" when it really comes down to making their budget #s,

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