Good Starting Point: opiniones de empleados con el puesto de Customer Service Representative (CSR) en RBC

Everyone is very nice, friendly

Access across RBC is very time consuming

Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.