Netapp: Not #1 but #1,000 place to work.: opiniones de empleados con el puesto de Escalations Engineer en NetApp

2,0
15 feb 2009
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Beer on fridays. Steady hours.

Desventajas

Lack of proper training and preparation to support their products. Favoritism, isolation, micromanagement, lack of technical experience within management. Weak internal interaction. Customers are constantly lied to and not supported properly. Netapp makes promises to customers and employees just to make the Fortune and top 100 companies to work for. Employees with lack of storage experienced are hired and told that they would be trained and mentored properly but infact they get thrown on the telephones to answer high end deep knowledge questions where in many cases the customers know more and are told to lie to the customers so they are satisfied with whatever answers are provided until the case is closed or customer is temporarily satisfied.

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5,0
18 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Good work life balance (in my team)

Desventajas

Leadership is bad, stay away!

3,0
26 jun 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Amongst the top companies in the data storage industry = company stability.

Desventajas

If you'd ask me a year or 2 ago, I would have given the company 5 stars. But, as with most tech companies now, they've started to follow the trend of return to office, regardless of logic. There's little to no room for exceptions and the company would rather sacrifice productivity regardless if they know the hardships for people living in metros (one way commute to the NY or SJC office can take 2 hours one way!) - that and there's no commuter benefits. You have to pay out of pocket and live in fear of not receiving your bonus if you miss the "thrive together" quarterly requirements.

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