3,0
4 nov 2022
Empleado actual, más de 3 años
Austin, TX
Recomendar
Aprobación del CEO
Perspectiva de la empresa
Ventajas
- Work/Life balance - Mentorship and investment in learning and development. For example, our department has increased L&D by 15% - Amazing people and teams that are kind (maybe to a fault) - Many reorganizations occurring - alignment with TSIA (technical support industry association) to enable better customer experience
Desventajas
- Information silos among internal organizations which makes supporting customer experience difficult - Not enough resources and head count - Many reorganizations occurring - slow moving