Hard to like: opiniones de empleados con el puesto de Customer Service Agent en Kin Insurance

3,0
9 mar 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Some managers are great, remote work

Desventajas

Back to back calls, rude entitled customers, micromanagent

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Respuesta de Kin Insurance
3mo
Thank you for sharing your feedback and for the 3 years you spent with Kin. We’re glad you had positive experiences with some managers and valued the flexibility of remote work. We know customer-facing roles can be demanding, and we’re always working to better support our teams. Career growth is important to us, and we’re proud to regularly promote from within while continuing to expand internal opportunities. We appreciate your perspective and wish you the best moving forward.

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5,0
27 may 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

great company to work for back in hopefully now too.

Desventajas

very few doing this just to get access to site

1
1,0
15 may 2026
Empleado anónimo
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote work, decent benefits for some things. If you thrive in high stress/high pressure situations, with constant change & pivoting priorities, this place is for you.

Desventajas

Kin having the value “Operate lean; deliver more” should tell you pretty much everything you need to know about working at this company. There is little to no training yet the expectations to produce & perform are very high. Flexible/unlimited PTO is part of the benefits but if you feel like you can’t ever take time off because you’re so busy with work/deadlines, it’s not really a benefit. Not to mention, the time leading up to taking more than a few days off is SO stressful trying to get everything done or ready to be handed off that you question if it’s even worth it. Burnout is a very real thing at this company. They terminate people quite frequently here so you are often in fear of losing your job which adds another level of stress on top of everything else. While they are flexible, the work/life balance is poor. Working evenings & weekends is frequently necessary to meet deadlines.

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