Great Experience, But Seasonal Burnout is Real: opiniones de empleados con el puesto de Multi-Unit Team Leader en H&R Block

5,0
28 oct 2024
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

• Opportunities to lead and manage multiple locations, which keeps the work challenging, dynamic, and interesting. • Strong support network from district leaders and corporate teams. They provide clear training and resources to help meet goals. • If you like helping people, this job is rewarding—clients truly appreciate getting their taxes right. • Flexible work-life balance. Any downtime is a nice perk considering the busy months. • Decent pay for the season, and bonuses are achievable if you meet targets.

Desventajas

• The job is heavily seasonal. Once tax season ends, there's little to no work, so it can feel unstable. • Long hours during peak season (January-April), often working nights and weekends, which can be tough if you have family commitments. • High-pressure environment to hit targets. Some locations struggle with staffing issues, making it even more challenging. • Limited opportunities for career growth beyond the seasonal role unless you relocate or take on a hard to get corporate role. • Sometimes feels like upper management is out of touch with the reality on the ground. They push aggressive goals without fully considering individual store circumstances.

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5,0
8 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexibility, career growth, compensation, and coworkers

Desventajas

Benefits, workload, and health care plan

3,0
23 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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