THIS is the company college was training me for!: opiniones de empleados con el puesto de Multi Unit Manager en H&R Block

5,0
12 oct 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- MODERN BUSINESS PRACTICES DONE RIGHT - LOGISTICS DONE RIGHT, TOO! - Plenty of training ops - Positive and motivating leadership - Great team dynamics - Applied critical thinking done right, too - Plenty of work tools - Ideal secondary income for small business owners - Professional teams

Desventajas

- Sometimes bad tax pro habits get ignored by management if they're a high writer and they develop quite the ego which makes it very difficult to implement needed changes in how they act with clients - In fact, I can see already that communication needs work all around. It's nothing bad enough to wreck the business, but it does seem like there hasn't been much attention given to organizing the ways in which the team stays connected. Agile methodology (or parts of it, like scrum meetings) could be a huge immediate help in this area. - I will add to this if anything else comes up

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5,0
22 jun 2026
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great work during tax season

Desventajas

Not available year round for most employees

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flexible availability. Path for promotion is obvious and quantified.

Desventajas

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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