Firstsource experience: opiniones de empleados con el puesto de Senior Associate en Firstsource Solutions

5,0
11 jun 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Career opportunity Always understand employees needs Always felt heard. This company always give preference and priority to the employees in terms of promotion and career path.

Desventajas

I wouldn't say anything in terms of disadvantage. Because I do remember the day I walked into firstsource for interview and this person Kiran Joy was just amazing and responsive in terms of all my interview rounds. Post which the on-boarding transition was just great where had the opportunity to meet our Head of department Karishma and Vivek. Both of them lead by example to all of us and we are always admire the way they work and we feel so motivated. I still look upto them and see myself one day to be in that position. I have always been on top my game, make sure to meet all my stats on a monthly basis and top the floor. My motive is always keep the customer happy when they end the chat and make them feel that we always here to serve. I wouldn't end this note mentioning about my Team leader Judith who has and will be still a great support and mentor in all that I do on a daily basis. Supports me to grow in this industry and we have all the exposure to learn new skills to floor walk and support the new batches and improve our skill set. She's just amazing and love to work along in the same team and my fellow team members are just amazing we always sit together and learn from each other. And my trainer Asim who is down to earth person and who always helps me out in all process clarification and make sure he sit next to us and help us understand He's been a great trainer and mentor and always support me in terms of personal growth. I love this place and would like to see myself in a good position in days to come.

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Respuesta de Firstsource Solutions
1y
Thank you so much for your heartfelt and inspiring feedback! It’s truly rewarding to hear how positively your journey at Firstsource has shaped your personal and professional growth. We’re especially happy to know that you’ve consistently felt heard, supported, and valued — this reflects the kind of employee-centric culture we strive to uphold. Your appreciation for leaders like Kiran Joy, Karishma, Vivek, Judith, and Asim speaks volumes about the strong mentorship and collaborative spirit within your team. We're excited to see where your journey takes you and are confident, you'll continue to grow and inspire others along the way.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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