A: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

1,0
10 mar 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Not too many to be honest

Desventajas

No mental health support, false sincerity from senior staff

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Respuesta de Firstsource Solutions
1y
Thank you for your feedback. We take mental health seriously, and we're surprised to learn that you felt there was a lack of support. We want to ensure that our colleagues know about our trained mental health first aiders at each site, who are always available for in-person or virtual conversations for those working from home. Additionally, we offer free counselling services through our healthcare benefits to provide further support for those who need it. We will continue to improve our communication around these resources and work to create a supportive environment for all our team members.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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