Not great: opiniones de empleados con el puesto de Call Center Agent en Firstsource Solutions

2,0
22 dic 2024
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

4 days on 3 days off

Desventajas

Bad for mental health. No progression

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Respuesta de Firstsource Solutions
1y
Thank you for your feedback. We're glad to hear that the 4 days on, 3 days off schedule worked for you and was a positive part of your time with us. However, we're concerned about the impact on your mental health and the lack of progression you felt was available. We understand that mental wellbeing is crucial, and we're always looking for ways to improve the overall work experience, which is why we have mental health first aiders on site and offer free counselling through our health benefit provider, Simply Health, to support our colleagues, no matter where you are located. We'll take your comments into account as we review our policies and practices to ensure that we're promoting a healthy work environment with opportunities for advancement.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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