Claims Processor: opiniones de empleados con el puesto de Empleado anónimo en Firstsource Solutions

2,0
30 jul 2015
Empleado anónimo
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Flex scheduling, some get to work from home, casual dress, paid training, limited opportunity to transfer to work in other states, monthly recognition meetings with some type of food

Desventajas

Mandatory OT lasting for years, expected to work 60 hour weeks if allowed to work from home, -lack of procedures - paid piece rate (per claim) combined with widely fluctuating workloads and system glitches results in unnecessary stress and lousy paychecks - employees are treated as disposable - strict audit system results in your pay being docked for three months - if a team gets proficient they lower your matrix pay - poor communication - below average benefits (6 holidays a year, 11 PTO - sick/vacation days) point system used like an axe - cramped work space - disregard for ergonomics - weak HR dept - high turnover - most frustrating of all is the paychecks are confusing (probably on purpose) to read - it is left to the employee to figure out their hourly rate - does not inspire confidence in the overall company

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5,0
4 dic 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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