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      Firstsource Solutions

      Empresa activa

      Opiniones sobre Firstsource Solutions

      Awful: opiniones de empleados con el puesto de CSA - Customer Service Associate en Firstsource Solutions

      1,0
      23 nov 2021
      Csa - customer service associate
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Good support from other employees.

      Desventajas

      Awful support from CEL’s. Absence management process is a joke. Expect 1000% effort for minimum wage. Awful IT team who leave you waiting days for a reply. Don’t care about their staff as people, only numbers. Lost a lot of amazing CEL’s and Team Leads due to treating them like crap. Gave promotions to people who didn’t deserve it.

      avatar
      Respuesta de Firstsource Solutions
      4y
      Thank you for your review. We’re sorry to hear your time with us was not reflective of our culture. We strive to provide a supportive and people focussed environment to allow our employees to thrive in their career. We’re sorry you didn’t experience this and hope you took the opportunity to raise this with your HR team whilst you were still with us. If not, we invite you to write to your local HR manager to share your experience and put forward and views or suggestions you might have.

      Echa un vistazo a otras opiniones sobre Firstsource Solutions.

      5,0
      4 dic 2025
      Patient advocate
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Great team support from everyone

      Desventajas

      Not much pto and policy change

      3,0
      23 jun 2026
      Revenue cycle billing specialist
      Recomendar
      Aprobación del CEO
      Perspectiva de la empresa

      Ventajas

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Desventajas

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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