Good for easy and quick money: opiniones de empleados con el puesto de Customer Service Representative en Firstsource Solutions

3,0
8 nov 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

- full salary whilst be trained - easy work - decent shift pattern

Desventajas

- managers haven't got a clue - the work gets boring very quickly - sitting answering calls all day - breaks are timed

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Respuesta de Firstsource Solutions
4y
Thank you for your review. We are pleased to hear that you were satisfied with our pay and benefits package – and hope you made good use of the perks and discounts whilst you were with us. We are sorry to hear that the role didn’t quite live up to your expectations and that our management style wasn’t right for you. We strive to provide clarity about the role, the call centre environment, shift structure etc. as part of our recruitment and selection process, and our managers work hard to provide the support, guidance, and coaching required by everyone in their team. We are sorry this wasn’t the case for you and will look for ways to improve this in the future We wish you well in your future endeavours.

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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