Management or bust: opiniones de empleados con el puesto de Tier I Technical Support en Firstsource Solutions

2,0
23 jun 2021
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

It pays well and you can work from home.

Desventajas

There are no higher Technical positions available. No advancement options other than management. Vacation days are abysmal for the line of work. Weekly meetings pulled people off of the phones making a slow day busier than necessary. When I was pulled to train new hires they expected me to work my regular shift on the phones.

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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