Probably the worst place I've ever worked: opiniones de empleados con el puesto de Customer Experience Advisor en Firstsource Solutions

1,0
9 nov 2017
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Never bothered to check my (or anyone else in my team's references) Need no experience to get in Will start you in work within a week (you'll understand why in the cons)

Desventajas

Massive amounts of lies told by this company. Advertise their roles in Belfast as permanent but in reality they give 4 months contracts, they lie about the amount of hours you will work, the amount of breaks/lunches you will work and the management stinks of cronyism. The only functioning department in the entire company is the HR department, who spends most of their time running around trying to stop new recruits from leaving in their first few weeks. Also they will advertise roles in two different places, one of which at a much higher rate of pay but they will then bring all applications into the lower rate of pay positions. They also try to get experienced advisers into the company as quickly as possible to avoid them taking up other potential job offers. Honestly I'd avoid as much as possible unless truly desperate. Personally wish I stayed at my previous permanent role which I left to join this nightmare of a company.

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5,0
4 dic 2025
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
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Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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