Agent: opiniones de empleados con el puesto de Guest Service Agent en Firstsource Solutions

2,0
17 jun 2016
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

None. Poor company based out of India. Incredibly cheap and poorly managed. Unfortunately typical of the call center environment so prevalent in Colorado Springs. Avoid if at all possible.

Desventajas

See above, there really are no positives other than basic employment

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5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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