Customer-focused strengths overshadowed by pressure and bias: opiniones de empleados con el puesto de CSAT- Customer Satisfaction en Firstsource Solutions

Great team support from everyone

Not much pto and policy change

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!