About TL: opiniones de empleados con el puesto de Senior CSA en Firstsource Solutions

3,0
16 sept 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Supportive and helping in process but unhappy with matrix and if need if any help need to support

Desventajas

Not happy with metric and by following those it’s an issue and by the end of the day whts really matter is cx resolution and issue resolved but here metric matter

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Respuesta de Firstsource Solutions
8mo
Thank you for your feedback. We’re glad to hear that you find the team supportive and helpful. We will continue reviewing ways to balance performance metrics with effective customer resolution

Echa un vistazo a otras opiniones sobre Firstsource Solutions.

5,0
4 dic 2025
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Great team support from everyone

Desventajas

Not much pto and policy change

3,0
23 jun 2026
Recomendar
Aprobación del CEO
Perspectiva de la empresa

Ventajas

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Desventajas

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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